Terms & Conditions

These terms and conditions apply to all bookings for the provision of accommodation made with Freycinet Resort (FR), either directly or via a third party. By making a booking for accommodation, guests warrant that they have read these terms and conditions and agree to be bound by them subject to such changes as are notified to them. If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply.

All accommodation is provided subject to availability.

Rates are per unit, per night based on two-person occupancy. The Ocean View Studio at FR is set-up for a maximum number of two adults in each unit, and the Hazard View Retreat is set-up for a maximum number of two adults and one infant/child in each unit. If your party consists of a greater number than has been allowed for in the booking, then we reserve the right to immediately cancel the booking, with any refund being at FR’s discretion.

The Ocean View Studio at FR is not suitable for infants or children under the age of 18 years. If you bring any children or infants, then we reserve the right to immediately cancel the booking with any refund being at FR’s discretion.
By providing credit card details, guests warrant they have the authority to use the credit card and they authorise FR to charge the cost of their booking(s) to that credit card.

Here are a few do’s and don’ts that apply during your stay at FR:

1. The water supply at FR is rainwater caught off the rooves of the buildings. The supply is limited, so we would appreciate it if guests are “water conscious” during their stay.
2. We would request that guests keep noise to a minimum, and do not explore the property by vehicle, so as not to impact on the ability of other guests to enjoy the peaceful privacy of FR. If you plan on getting together with friends in the area who are not staying at FR can you please liaise with us in advance and note that we reserve to refuse entry if we consider the numbers to be unreasonable.
3. We would request that guests keep noise to a minimum, and do not explore the property by vehicle, so as not to impact on the ability of other guests to enjoy the peaceful privacy of FR. If you plan on getting together with friends in the area who are not staying at FR can you please liaise with us in advance and note that we reserve to refuse entry if we consider the numbers to be unreasonable.
4. Please note that much of the property is rough bush and rocky terrain, and whilst you are welcome to walk around, guests are advised to keep to the walking tracks and exercise care on any steep, slippery or uneven surfaces.
5. In order to preserve the peaceful atmosphere at FR, we reserve the right to refuse entry to any guests, and/or their visitors who do not respect our ethos.
6. The operation of drones is only permitted at FR with the Owner’s prior written approval.
7. We would request that you please do not use any massage or baby oil on the beds, or any bleaching agents on the towels as if this occurs we have to replace the damaged items. If any items are lost, damaged or broken during your visit we should be grateful if you could let us know so that we can arrange a repair or replacement. We also reserve the right to recharge visitors for any damage that occurs that we consider to be over and above normal wear and tear.

To confirm your booking, we ask for payment in full at the time of booking, if you cancel your booking the following charges will apply in relation to each room you have booked:

1. Up to 30 days prior to your scheduled check-in time: No cancellation fee will be applied and any deposit you have paid for your booking will be returned;
   Within 30 days of your scheduled check-in time: a 100% cancellation fee will apply;
2. No refund will be granted for cancellation of bookings for stays between 21st December and 10th January inclusive; or for the part of the booking which falls between these dates;
3. If you do not show up for your booking or terminate your booking early after you have checked in you will be charged a 100% cancellation fee.

Freycinet Resort reserves the right to cancel a booking for whatever reason. Should this occur then the deposit and/or booking fee will be fully refunded, but no responsibility will ensue to FR for any consequential loss to the client as a result of that cancellation. FR cannot be held responsible for damages or compensation for cancellation or curtailment in circumstances which amount to a force majeure. If you believe that there is a possibility that you might cancel or curtail, for whatever reason, then you should arrange your own cancellation insurance.