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TEMPORARY CLOSURE NOTICE

Due to the rapidly developing COVID-19 pandemic and the government restrictions in place, we will close for a little bit now to wait this out. 

Freycinet Resort will be closed until such time as the restrictions are lifted. 

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Terms & Conditions

General

These terms and conditions apply to all bookings for the provision of accommodation made with Freycinet Resort (FR), either directly or via a third party. By making a booking for accommodation, guests warrant that they have read these terms and conditions and agree to be bound by them subject to such changes as are notified to them. If the booking for accommodation is made through a third party, the terms and conditions of that third party also apply.

Accomodation

All accommodation is provided subject to availability.

Rates are per unit, per night based on two-person occupancy. The Ocean View Studio at FR is set-up for a maximum number of two adults in each unit, and the Hazard View Retreat is set-up for a maximum number of two adults and one infant/child in each unit. If your party consists of a greater number than has been allowed for in the booking, then we reserve the right to immediately cancel the booking, with any refund being at FR’s discretion.

The Ocean View Studio at FR is not suitable for infants or children under the age of 18 years. If you bring any children or infants, then we reserve the right to immediately cancel the booking with any refund being at FR’s discretion.
By providing credit card details, guests warrant they have the authority to use the credit card and they authorise FR to charge the cost of their booking(s) to that credit card.

Guest Acknowledgement

  1. We will do our best to ensure Freycinet Resort is safe and provides you with a pleasant experience. However, you are in a remote, natural environment with inherent risks which cannot be eliminated without destroying the unique character of Freycinet Resort. Ultimately, your choice to stay at Freycinet Resort has been partly driven by these natural values and the subsequent satisfaction to be gained from being in the wild.
  2. We have a range of walks and trails on offer for our guests, however it is your responsibility to choose activities which are matched with your ability and fitness. During your stay you must be prepared for unstable surfaces, steep ascents and descents, difficult terrain and encounters with native animals. Due to Freycinet Resort’s remoteness it may be difficult for you to receive medical assistance if this is required.
  3. When enjoying our tracks and trails you should wear sturdy hiking shoes, take water and drink regularly, wear a hat and apply sunscreen. Stay on formed tracks and trails at all times and avoid walking alone – let a friend know your plans. Take only photographs and leave only footprints – don’t disturb the natural environment and carry out what you carry in.
  4. Weather conditions in Tasmania can change quickly. Rain, wind and sun are all possible at any time of the year and so you should always check the weather forecast before exploring our tracks and trails. Bushfires can occur in warmer months and so do not drop cigarette butts or matches.
  5. Look out for snakes, and do not feed the wallabies, birds or other wildlife. “People” food isn’t good for animals and, for wallabies in particular, too much soft food can lead to a disease called Lumpy Jaw – a serious bacterial infection of the jaw. Feeding also trains animals to see people as a source of food. This can cause them to abandon their natural habitats and increase their risk of injury from cars and other vehicles.

Cancellation Policy

To confirm your booking, we ask for payment in full at the time of booking, if you cancel your booking the following charges will apply in relation to each room you have booked:

  1. Up to 30 days prior to your scheduled check-in time: No cancellation fee will be applied and any deposit you have paid for your booking will be returned;
    Within 30 days (including 30 days) of your scheduled check-in time: a 100% cancellation fee will apply;
  2. If you do not show up for your booking or terminate your booking early after you have checked in you will be charged a 100% cancellation fee.

Freycinet Resort reserves the right to cancel a booking for whatever reason. Should this occur then the deposit and/or booking fee will be fully refunded, but no responsibility will ensue to FR for any consequential loss to the client as a result of that cancellation. FR cannot be held responsible for damages or compensation for cancellation or curtailment in circumstances which amount to a force majeure. If you believe that there is a possibility that you might cancel or curtail, for whatever reason, then you should arrange your own cancellation insurance.

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