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Back to careers

Front Office Receptionist

Type: Full Time

Commencement: Aug 2024

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About the role

A day in the life of a front desk receptionist consists of:

  • Welcoming guests whilst providing prompt, courteous and efficient check in and check out throughout their stay
  • Assisting guests with requests and memorable experiences by sharing your resort and local knowledge
  • Daily liaison with inter-departments such as housekeeping for guest movements, requests and activities
  • Meeting and exceeding guest expectations and handling customer complaints in an efficient and proactive manner
  • Asssit Kitchen Department to serve breakfast, afternoon lounge and dinner

To be successful in this role, you will have a natural ability to 'surprise' guests with your authentic customer service, setting you apart from the rest.  As well as excellent time management skills and be able to work under pressure.

This role requires working a variety of shifts including evenings and weekends. We have a terrific team environment with stimulating work in a dynamic environment.  The experience you gain will be a great asset to you in your continuing career in Hotel Front Office.

Benefits and perks

  • Discounted staff accommodation available
  • A job with a view
  • Great team to work with
  • Full-time position 
  • An employee relocation package may be provided (subject to conditions)

Skills and experience

Prior front desk receptionist experience within the holiday accommodation industry- no prior experience will not be considered.

Experience with hotel booking management system is highly regarded.

Outstanding written & verbal communication skills.

The ability to multi-task as well as work under pressure.

Impeccable attention to detail.

Able to work on a roster shift.

A team player.

Have a drivers' licence and own car.

We thank you for your application in advance but only interviewed candidates will be contacted.

Apply

Applying for Front Office Receptionist

Type: Full Time

Commencement: Aug 2024

Membership

Exclusive offers, upcoming events and the latest news from Freycinet Resort direct to your inbox.

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